All bookings are subject to the Terms detailed below with drop offs and collections made by appointment during our opening times. Please remember we do not open Thursdays, Sundays, Bank Holidays or between Christmas and New Year.
Drop offs and collections over Christmas 2018 are available as follows:
Saturday 22 December - 9am till noon
Monday 24 December - 9:30am till 11am
Friday 28 December - 9:30am till 11am
Saturday 29 December - 9am till 11am
Closed for holidays from 11am on Saturday 29 December till 9:30 Monday 7 January.
For reasons of disease control this service is restricted to birds purchased from us. Other birds will be considered on request, provided that they have been with you for at least 4 weeks and show no signs of parasite or virus. These birds are boarded at the owners risk. This is particularly important with birds purchased from livestock markets or rescues from farm clearances.
Hens - We charge just £1.25* per bird per night for hens, including feed (Heygate Layers Pellets), water with added Apple Cider Vinegar and clean bedding. We have a minimum charge of £2 per night per pen and a minimum overall stay charge of £15* per pen. This is to cover our bedding, time and feed costs.
*This is our first price increase since 2005, applicable from June 2018.
For just an extra £2 per bird we can worm your hens.
If animals need medical attention or or parasite treatment we reserve the right to made a reasonable additional charge to cover our time.
Ducks can be accommodated at £2 per bird per night.
Rabbits can be accommodated at £2 night and Guinea Pigs at £1 per animal per night. Please ensure your animals are in good health, parasite free and up to date with any vaccinations. Please also bring along their normal food (if different to Heygate Rabbit's Choice). Please note that our experience and knowledge of rabbits and guinea pigs extends to that of an average pet keeper.
Terms & Information
Any birds we consider a risk to our own or other boarders will not be accepted.
We ask that your birds are thoroughly clean from all parasites or signs of disease. Please treat your birds with mite powder and give a wormer if we are not worming for you a few days before you drop them off.
Please ensure there are no signs of respiratory problems, runny noses, lice, mites, or scaly leg amongst your flock.
If we find issues that could be potentially contagious whilst the birds are with us we reserve the right to treat as we consider appropriate and charge accordingly.
Birds are to be dropped off and collected during our normal opening times. Please remember that we are closed on Thursdays and Sundays. We cannot usually look after pet carriers / transport crates or boxes whilst your birds stay. We cannot accept liability for damage to or losses of pet carriers or equipment left on our premises.
We can only offer this service for poultry purchased from us, due to our rules on disease control.
We will not accept liability for loss outside of our reasonable control.
Your flock will be housed in their own pen, next-door to other birds.
If a bird or animal in our care becomes sick or is injured we reserve the right to treat it as we we consider appropriate. If we need medical assistance from our veterinary surgeon the cost of this must be borne by the owner. In case of sickness or injury we will of course do our best to contact you prior to any treatment, but if we are unable to do so the welfare of the bird or animal has to take priority.
Please note that our insurance does not cover losses due to illness or injury, and will only cover proven purchase price in the unlikely event of theft.
If you are going away on holiday and need someone experienced and reliable to take care of your flock, then our boarding service can provide a safe and comfortable place for your birds to stay.
For further information or to arrange a booking please complete and return our booking form. This can be completed and emailed back to us at firstname.lastname@example.org or dropped in. Please do not post your booking form.
Privacy Statement: Names, contact information and pet details are noted in paper form for the sole purpose of your booking. Your details are not stored electronically, will not be passed to other companies and will not be used unless to contact you directly relating to your booking.